OUT-OF-OFFICE EMERGENCIES SHOULD BE DEALT WITH AS FOLLOWS:
In the event of an EMERGENCY situation relating to your property outside our office hours, the following emergency guidelines should be followed:
If your Landlord has arranged for your rented property to be covered by an Emergency Insurance Scheme, such as British Gas, Anglian Water, etc. (if so, you will have received details), you MUST contact the Emergency Helpline Number in the information you have been given.
In the case of EMERGENCIES ONLY, the following Contractors may be contacted direct, should our Office be closed:
- Building Repairs/Maintenance Emergencies:
- JDB Property Services Tel: 07743829533
- Security – Glazing/Boarding Up/Locks
- Safe & Secure Tel: 01472 313631
- Paul Scott Tel: 07977 179499
- Gas Emergencies
- Transco Tel: 0800 111 999
- Plumbing Emergencies
- LDH Plumbing & Heating Ltd Tel: 07739514861
- Greensides Plumbing & Heating Tel: 07720431967
- Mainstream Plumbing & Heating Tel: 07545820365
- Electrical Emergencies
- BC Electric Tel: 07793 243934
- Crystal Clear Solutions Tel: 07842449368
- Roofing/Guttering Emergencies
- Supreme Roofing Tel: 07905354433
- Security Alarm Emergencies
- Alarm Tech Tel: 01472 502000
Please remember that these numbers are for EMERGENCY use only, and if used in non-emergency situations, the work will be charged to the Tenant in full.
Please also note that NOT all repairs are the responsibility of the Landlord (i.e. breakages, glass repairs, situations arising from Tenant's negligence and that of their guests, etc.), and the cost of these MUST be met by the Tenant.