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OUT-OF-OFFICE EMERGENCIES SHOULD BE DEALT WITH AS FOLLOWS:

In the event of an EMERGENCY situation relating to your property outside our office hours, the following emergency guidelines should be followed:

If your Landlord has arranged for your rented property to be covered by an Emergency Insurance Scheme, such as British Gas, Anglian Water, etc. (if so, you will have received details), you MUST contact the Emergency Helpline Number in the information you have been given.

In the case of EMERGENCIES ONLY, the following Contractors may be contacted direct, should our Office be closed:

Building Repairs/Maintenance Emergencies:
JDB Property Services  Tel: 07743829533
 
Security – Glazing/Boarding Up/Locks
Safe & Secure  Tel: 01472 313631
Paul Scott  Tel: 07977 179499
 
Gas Emergencies
Transco  Tel: 0800 111 999
 
Plumbing Emergencies
NWPHS  Tel: 07510109067
 
Electrical Emergencies
BC Electric  Tel: 07793 243934
Crystal Clear Solutions  Tel: 07842449368
 
Roofing/Guttering Emergencies
Supreme Roofing  Tel: 07905354433
 
Security Alarm Emergencies
Alarm Tech Tel: 01472 502000
 

Please remember that these numbers are for EMERGENCY use only, and if used in non-emergency situations, the work will be charged to the Tenant in full.

Please also note that NOT all repairs are the responsibility of the Landlord (i.e. breakages, glass repairs, situations arising from Tenant's negligence and that of their guests, etc.), and the cost of these MUST be met by the Tenant.

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