OUT-OF-OFFICE EMERGENCIES SHOULD BE DEALT WITH AS FOLLOWS:

In the event of an EMERGENCY situation relating to your property outside our office hours, the following emergency guidelines should be followed:

If your Landlord has arranged for your rented property to be covered by an Emergency Insurance Scheme, such as British Gas, Anglian Water, etc. (if so, you will have received details), you MUST contact the Emergency Helpline Number in the information you have been given.

In the case of EMERGENCIES ONLY, the following Contractors may be contacted direct, should our Office be closed:

Building Repairs/Maintenance Emergencies:

JDB Property Services  Tel: 07743 829533

 

Security – Glazing/Boarding Up/Locks

Safe & Secure  Tel: 01472 313631

Paul Scott  Tel: 07977 179499
 

Gas Emergencies

Transco  Tel: 0800 111 999
 

Plumbing Emergencies

Jackson Green & Preston Plumber Tel: 07946 736095

 

Electrical Emergencies

BC Electric  Tel: 07793 243934

Crystal Clear Solutions  Tel: 07842 449368

 

Roofing/Guttering Emergencies

Supreme Roofing  Tel: 07905 354433
 

Security Alarm Emergencies

Crystal Clear Solutions  Tel: 07842 449368

Please remember that these numbers are for EMERGENCY use only, and if used in non-emergency situations, the work will be charged to the Tenant in full.

Please also note that NOT all repairs are the responsibility of the Landlord (i.e. breakages, glass repairs, situations arising from Tenant's negligence and that of their guests, etc.), and the cost of these MUST be met by the Tenant.